Privacy Policy

Scooping R Us (“we,” “us,” or “our”) provides residential and commercial pet waste removal services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information we collect

We collect information you provide directly and information gathered automatically:

• Contact details — your name, email address, and phone number when you request a quote, sign up, or contact us.
• Service address — the property address and access notes needed to perform the service.
• Pet and yard details — information you share about your dogs and yard so we can serve you safely and correctly.
• Payment information — processed by our third-party payment and scheduling providers. We do not store full card numbers on our systems.
• Usage data — basic analytics such as pages visited and device/browser type, collected via cookies and similar technologies.

How we use your information

• Provide, schedule, and manage your pet waste removal service.
• Generate quotes and process payments for recurring or one-time service.
• Communicate with you about appointments, service updates, and support.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — such as our scheduling, quoting, and payment platforms — and only as needed to deliver the service. We may also disclose information when required by law or to protect our rights, property, or safety.

Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.

Data retention

We keep your information for as long as your account or service relationship is active, and afterward only as long as needed for legitimate business or legal purposes.

Your choices

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time by using the unsubscribe link or contacting us. Message and data rates may apply to SMS; reply STOP to opt out of texts.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact us

Questions about this policy? Reach us at support@scoopingrus.com or (855) 499-7667.

See also our Terms of Service.